Service Flow Schematic
Customer
Journey
A vertically integrated engagement model designed to transition users from discovery to brand advocacy.
Protocol Versionv4.0.26_ARCHIVE
WHG_ADV_01
Awareness
Digital ads spark initial interest across our ecosystem.
01
WHG_INT_02
Interest
Detailed service offers and brand storytelling build desire.
02
WHG_BOK_03
Booking
Seamless WhatsApp and digital integration for easy scheduling.
03
WHG_SRV_04
Service
Premium workshop experience delivering absolute trust.
04
WHG_RET_05
Retention
Personalized loyalty programs keep the relationship moving.
05
WHG_ADV_06
Advocacy
Referral rewards turn loyal customers into brand champions.
06
